(Articles 8, 13, 14 and 21 of the General Data Protection Regulation - GDPR)
Your privacy is important to us


JUSTNAT respects your preferences regarding the collection and use of your Personal Data.

“Personal Data” means information relating to an identified or identifiable natural person (“Data Subject”); an identifiable person is a person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, location data, identifiers electronically or to one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

JUSTNATrespects your preferences regarding the processing of Personal Data it collects. This Policy (“Policy”) allows you to know how the JUSTNAT collects and uses your Personal Data, how you can control its use and describes our practices in relation to information collected on other brands’ websites JUSTNATthat link to or refer to this Policy (such as websites, software applications, social networks and electronic messages), as well as offline marketing and sales activities (collectively, “Communication Channels”).

The Communication Channels can provide links to other platforms that do not belong to the JUSTNAT universe. We encourage you to check the privacy policies of those websites, services, social networks or applications before providing your Personal Data.

What personal data is collected and why?

We collect information about you when you register on our websites or place a request for information / contact. We also collect information from you when you voluntarily complete questionnaires, provide feedback (“feedback”), subscribe to newsletters or feeds and call or write to us.

The personal data collected are those necessary for the purpose for which you contacted us, treating in this context data such as name, address, area of activity, specialty, telephone / cell phone number, e-mail address, the subject, the TIN (in this case commercial transaction) and the identification document (in the case of the exercise of a right). By making your personal data available, you are authorizing the collection, use and use of it in accordance with the rules defined here.

We ask that you do not send or share with JUSTNAT any sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or union membership, as well as genetic data, biometric data, health data or data relating to sexual life or sexual orientation.

Information on website usage is collected using cookies, but does not specifically identify you, the following data being or may be collected:

  • IP adress
  • Geographic location.
  • Information about the device that is accessing the website, namely, type and version of the browser, operating system, screen resolution, preferred language, information contained in the HTTP headers and version of the agent.
  • The search engine you used to find and access the website.
  • Date and time of activity on the website, as well as web pages and content visited and clicked.

It is important to emphasize that this usage information does not deliberately identify you and if you exceptionally identify it, it will be anonymized immediately.

By giving information you are giving your informed and unequivocal consent that you consent to the processing of data concerning you in an automated way.

Some of the requested data are mandatory, being identified, and the lack or inaccuracy of the answers given may compromise the service provided.


How do we use the information about you?

The data collected serves to process your order, manage your account and, if you agree, send you information about other products and information that we think may be of interest to you by email.

We use the information collected from the website to personalize your next visits to our website.

JUSTNAT does not share your information for marketing campaigns with companies outside the group, nor does it transfer your Personal Data to a third country.

Although the information provided is generally treated as private at JUSTNAT, the data collected will be used in accordance with the personal data protection regulation, throughout the processing process; however, it may be necessary to transfer Personal Data privately to other bodies, namely the judicial, and when processing your request, we can send your data to and also use information from credit agencies and fraud prevention .

You have the right to complain to a European Union Supervisory Authority regarding the protection of your Personal Data. JUSTNATwill collaborate with the Supervisory Authority, providing all the information requested by it, in the exercise of its powers.

The information collected on this website does not involve automated decision making, including the definition of profiles.

This website does not make comparisons, interconnections or any other way of interrelating the registered information.

Because your data may circulate on an open network, you run the risk of being seen and used by unauthorized third parties.

JUSTNATonly accepts registrations for users who are at least 18 years old. JUSTNAT’s Communication Channels are not aimed at underage users. If you know of any registration made by a minor, please let us know about it in order to immediately remove the registration.

The recipients or categories of recipients of your Personal Data depending on the contact tool you use are the Marketing and Communication, Pre-Sales, Commercial and Technical Support departments. We will share your personal data with your consent or, as necessary, to complete any transaction or provide any service you have requested. We also share data with affiliates controlled by JUSTNAT; with salespeople who work on our behalf; when required by law or to respond to the legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect property rights or the JUSTNAT.

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an export file with the personal data saved about you, including any personal data you have specified. You can also request that the saved data be deleted. This does not include any personal data that is required to be kept for administrative, legal or security purposes.


We would like to be able to send you information about JUSTNAT brands and products that may or may be of interest to you. If you have given your consent previously, you can always choose to cancel your subscription. You have the right at any time not to allow you to be contacted for marketing campaigns by sending an email to dpo@justnat.pt.

Access and correction of your information

We want to be sure of the accuracy and reliability of the information we hold about you.

We trust the User to provide us with accurate and complete information and to update the data in relation to any change in the information provided.

The User has the right to withdraw his consent at any time, without compromising the lawfulness of the treatment carried out based on the consent previously given and the right to request the JUSTNATaccess to Personal Data that concerns you, as well as its rectification or deletion, and the limitation of treatment with respect to the User, or the right to object to the treatment, as well as the right to data portability

The Personal Data necessary for the execution of the contract to which the User is a party, for the fulfillment of the legal obligations to which the Data Controller is subject and those which are necessary for the purpose of the legitimate interests pursued by JUSTNATare not included in the previous point.

Without prejudice to legal or regulatory provisions to the contrary, Personal Data will be kept only for the minimum period necessary for the purposes that motivated its collection or its subsequent treatment after which they are eliminated or in the interest of the company. JUSTNATprocessed for statistical purposes, anonymized, and it is not possible to identify its Holder.

The further processing of Personal Data for a purpose other than that for which the data was collected does not require consent, prior to such processing the Data Controller provides the Data Subject with information about that purpose and any other relevant information.

You have the right to request a copy of the information we have about you. If you want to request a partial or total copy of the information held about you by JUSTNAT, please send an email to dpo@justnat.pt or write to Rua 13 de Maio, Lt.7   Pinheiros Park – Casal Pinheiro – 2580-507 Carregado – PORTUGAL.

If the requests submitted by the User are manifestly unfounded or excessive, namely due to their repetitive nature, the JUSTNAT,under the current legal framework, may require the payment of a reasonable fee taking into account the administrative costs of providing the information or communication, or taking the requested measures or refusing to comply with the request.



They are small text files stored on your computer that are used to collect information about your device and information about your user experience. This information is used to record the number of visits made and compile statistical information about the activity of the website.

Types of Cookies depending on the entity that manages them:

  • Own cookies: a cookie managed by this domain / website.
  • Third party cookies: a cookie managed by another domain / website.
  • Persistent cookies: cookie information is permanently stored on your device.
  • Session cookies: cookie information is not permanently stored on your device.

JUSTNATuses session cookies (“session cookies”) and own cookies (“first-party cookies”) as well as persistent cookies (“persistent cookies”) and third party cookies (“third-party cookies”).

Types of cookies depending on the purpose of use:

  • Technical cookies: these are those that allow you to browse through a domain / website, using different options or services such as, for example, identifying the session, accessing restricted areas and carrying out the purchase order process.
  • Personalization cookies: these are those that allow access to the domain / website with some predefined characteristics depending on a set of decisions taken, such as the language used.
  • Analysis cookies: these are those that allow the monitoring and analysis of the behavior of the users of websites to which they are linked. The information collected through such cookies is used, for example, to measure the activity of the websites and to create navigation profiles.
  • Advertising cookies: these are those that allow the management of advertising spaces in the most efficient way based on criteria such as the edited content or the frequency at which ads are displayed.
  • Behavioral advertising cookies: these are those that allow the management of advertising spaces as efficiently as possible. These cookies store information about user behavior, obtained through continuous observation of your browsing habits, allowing you to develop a specific profile to display advertisements based on this.

JUSTNATuses Technical Cookies, Personalization Cookies and Analysis Cookies; does not use advertising cookies or behavioral advertising cookies.

Information regarding cookies is controlled and accessed by the website owner.

JUSTNATnewsletters and / or JUSTNATbrands can, for statistical purposes, contain a single “pixel” that lets you know if they are open and check clicks through links within each newsletter.

The user always has the possibility to disable the sending of the newsletter by sending an email to dpo @ justnatpt with that indication.

According to the information provided above, as a user, you are expressly consenting to the use of the cookies referred to for the purposes provided for each of them.

Specific information about Google Analytics third-party cookies can be obtained at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and the AddThis service at http: //www.addthis .com / privacy

We are not responsible for the content and accuracy of the terms and conditions of use, privacy policies and cookie policies of third parties mentioned above.

You can get more information by visiting www.aboutcookies.org or www.allaboutcookies.org.

You can configure your browser to not accept cookies and the websites mentioned above explain how to remove them. However, the non-acceptance of cookies may result in the incorrect execution of some features of our websites.

The use of cookies by JUSTNATaims to analyze the use of the Website and allow you to have a smooth browsing experience; at no time do we collect Personal Data through cookies.

Cookies will not be used for any other purpose than those mentioned in the previous point.


Other Websites

JUSTNATwebsites may contain links to other websites. This privacy notice only applies to JUSTNATwebsites and brands. You should always read the privacy policies of other websites.


JUSTNAT applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk of keeping Personal Data on file and during transmission.
JUSTNAT it has a computer system capable of resisting, with a given level of trust, accidental events or malicious or illegal actions that compromise the availability, authenticity, integrity and confidentiality of the Personal Data retained or transmitted, as well as security related services offered or accessible through these networks and systems.

Changes to this Privacy Notice

Our privacy policies are regularly reviewed and any changes will be posted on this website. The last update is May 25, 2018.


The Responsible for the Treatment of this website is JUSTNATand it can be contacted through the postal address Rua 13 de Maio, Lt.7 Pinheiros Park – Casal Pinheiro 2580-507 Carregado – PORTUGAL or alternatively by +351 263 710 229 (Call to national fixed network) and dpo@justnat.pt (Email).
The Data Protection Officer (DPO) can be contacted via the postal address of the Data Controller or alternatively via email dpo@justnat.pt.
If you believe that JUSTNATdid not adhere to this statement, have any questions about our privacy policy or the information we have about you, please contact us at dpo@justnat.pt. We will respond to questions within 30 days.